Shipping, Order Tracking, and Delivery Times

Modified on Mon, 9 Jun at 2:04 PM

Shipping, Order Tracking, and Delivery Times

Category: Returns, Warranty & Orders → Warranty & Orders

What This Covers:

  • Standard processing and shipping time
  • Where to find tracking information
  • What to do if your order hasn’t arrived

1. Shipping Overview

  • We ship all orders via USPS, UPS, or FedEx based on your location and delivery speed.
  • Orders are typically processed within 1–2 business days.
  • Shipping time within the U.S. is usually 2–5 business days.

2. How to Track Your Order

  • Once your order ships, you’ll receive a tracking number by email.
  • You can also log in to your account (if applicable) to view tracking under “My Orders.”

3. Didn’t Get a Tracking Number?

  • Check your spam or promotions folder for your shipping confirmation email.
  • If it’s been more than 48 hours and you haven’t received tracking, submit a ticket here.

4. What If My Package Is Delayed or Missing?

  • Start by checking your tracking link for updates or delivery exceptions.
  • Sometimes carriers mark packages as “delivered” a day early — wait 24 hours and check again.
  • If the package still hasn’t arrived, contact support and we’ll assist with a replacement or investigation.

5. International Shipping

  • Currently, we ship within the U.S. only.
  • We’re working on expanding to other regions — stay tuned via our newsletter or blog for updates.

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Still need help?

If your question wasn’t answered here, you can submit a support ticket and our team will get back to you soon.

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