Shipping, Order Tracking, and Delivery Times

Modified on Mon, 9 Jun at 2:04 PM

Shipping, Order Tracking, and Delivery Times

Category: Returns, Warranty & Orders → Warranty & Orders

What This Covers:

Standard processing and shipping time
Where to find tracking information
What to do if your order hasn’t arrived

1. Shipping Overview

We ship all orders via USPS, UPS, or FedEx based on your location and delivery speed.
Orders are typically processed within 1–2 business days.
Shipping time within the U.S. is usually 2–5 business days.

2. How to Track Your Order

Once your order ships, you’ll receive a tracking number by email.
You can also log in to your account (if applicable) to view tracking under “My Orders.”

3. Didn’t Get a Tracking Number?

Check your spam or promotions folder for your shipping confirmation email.
If it’s been more than 48 hours and you haven’t received tracking, submit a ticket here.

4. What If My Package Is Delayed or Missing?

Start by checking your tracking link for updates or delivery exceptions.
Sometimes carriers mark packages as “delivered” a day early — wait 24 hours and check again.
If the package still hasn’t arrived, contact support and we’ll assist with a replacement or investigation.

5. International Shipping

Currently, we ship within the U.S. only.
We’re working on expanding to other regions — stay tuned via our newsletter or blog for updates.

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Still need help?

If your question wasn’t answered here, you can submit a support ticket and our team will get back to you soon.

Contact Support