Knowledge base

Setup & Pairing (1)

For first-time use and basic connectivity.

Getting Started (5)

• Battery Life & Charging Tips
• How to Join a Remote Session with Your Therapist
• How to Pair Your Dharma Dr. Tabs

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How-To Guides (1)

Ongoing use, features, and customization.

Using Your Tabs (4)

• How to Adjust Vibration Settings in the App
• How to Update your Tabs Firmware
• Understanding the Advanced Settings Tab in the Dharma Dr. App

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Troubleshooting (1)

Problem-solving when something goes wrong.

Common Issues (9)

• Charging Case Not Working
• Fixing High-Pitched Squealing Sounds
• How to Enter Bluetooth Pairing Mode

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FAQs (1)

Quick answers to common pre-sale or general-use questions.

General Questions (12)

• Alternate Payment Options Without HSA/FSA
• Are Tabs Safe to Use Without a Therapist?
• Are the Tabs Safe for Children & Teens?

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Returns, Warranty & Orders (1)

Need help with an order, return, or warranty issue? You're in the right place. Below you'll find answers to common questions about replacements, tracking shipments, and what to do if something isn't quite right.

Warranty & Orders (3)

• How to pair my replacement Tab or Case with my working equipment?
• Returns, Replacements, and Warranty Policy
• Shipping, Order Tracking, and Delivery Times