Tabs Won’t Turn On

Modified on Mon, 9 Jun at 1:41 PM

Tabs Won’t Turn On

Category: Troubleshooting → Common Issues

What This Covers:

  • How to check if your tabs are off or out of battery
  • How to power on your tabs properly
  • What to do if the tabs don’t light up at all

1. Check the Tabs for Power

  • Remove both tabs from the charging case.
  • If no LED turns on at all, the tabs may need to be recharged.
  • Place the tabs in the case and connect the case to power using the provided USB cable.
  • LED on the charging case:
    • Flashing Yellow = Charging (battery under 90%)
    • Solid White = Fully charged

2. Try Powering On Manually

  • Remove the tabs from the case.
  • Press and hold the button on each tab for about 3–5 seconds.
  • You should see a pulsing white LED — this means the tab is powering on and looking for the other tab.

3. Still No Response?

  • Make sure the charging case itself has power — try a different cable or USB outlet.
  • Ensure the tabs are seated properly in the case (you should feel a magnetic snap).
  • If still no lights after 15–20 minutes of charging, contact support for further help.

Tip:

If you’ve recently performed a factory reset or the tab was completely discharged, it may take up to 1–2 minutes of charging before any lights turn on.

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