Set Up Remote Access (Therapist Guide)

Modified on Mon, 9 Jun at 1:34 PM

Category: Setup & Pairing → Getting Started

Note for Clients: If you are a client joining a remote session, please see How to Join a Remote Session with Your Therapist.

Open the Control App on your device.
Tap Remote Access in the main menu.
Select Generate Code to create a one-time PIN.
Share the PIN with your client through your secure communication method (email, telehealth chat, etc.).

Ask your client to open the Dharma Dr. App and enter the code in Remote Access → Enter Code.
Once connected, you will see confirmation in your app.

Client not connecting? Ask them to confirm their tabs are connected and the PIN is still valid (PINs expire after a short time).
App says “Disconnected”? Reopen the Control App or generate a new code and try again.
Tab controls not working? Client must have their tabs paired before entering the remote code.

Verify both parties have strong internet and Bluetooth enabled.
Instruct the client to keep their phone unlocked and close to the tabs during the session.
Use a secure communication channel to send session PINs.

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