Looking for a full list of common questions? View our complete FAQ overview.
Data Collection & Privacy Policy
Dharma Dr. is committed to your privacy and only collects data that is necessary to deliver a safe, secure, and personalized experience.
Data We May Collect
- Device data: Basic info about your tabs (e.g., firmware version, battery level)
- App usage: Non-identifiable session usage for diagnostics and improvements
- Remote pairing activity: Temporary codes and session logs for support and security
- Account or purchase info: If you use Flex, Shop Pay, or request support services
What We Don’t Collect
- We do not collect or store personal therapy session content
- We do not record or transmit audio or sensitive health data
- Your therapist cannot access your personal information unless you explicitly share it
How Your Data Is Protected
- All remote connections use short-lived encrypted pairing codes
- Data is anonymized and used only to improve the app and device experience
- You can request data deletion or access at any time
Want to Learn More?
Need Help?
If you have questions about how your information is handled, contact our support team. We're happy to help clarify anything you need.
Still need help? Contact us here.
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