Tabs Disconnecting During Use
If your Dharma Dr. tabs are disconnecting during a session, this usually points to a Bluetooth or app-related issue. Here’s how to resolve it and prevent future disruptions.
Common Causes
- Low battery on one or both tabs
- Bluetooth interference from other nearby devices
- App running in the background or phone entering low power mode
- Outdated app version or system permissions
Step-by-Step Fix
- Charge the tabs fully — place them in the case until the light turns off.
- Restart your phone before reconnecting in the app.
- Disable battery-saving mode on your phone during sessions.
- Keep the app open and screen on while using the tabs — don’t minimize it.
Advanced Tips
- If disconnects continue, try using the “Manual Mode” in the app to reduce reliance on Bluetooth.
- A factory reset may help if one tab consistently fails to stay connected. View reset instructions.
Still Having Issues?
We're happy to help.
- Submit a support ticket and let us know:
- When disconnects typically occur
- If one or both tabs are affected
- Your phone model and operating system
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Still need help?
If your question wasn’t answered here, you can submit a support ticket and our team will get back to you soon.
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