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Setting Up Remote Access

Modified on Mon, 8 Sep at 1:55 PM

Setting Up Remote Access

The Remote Access feature lets a therapist control your Dharma Dr Tabs from another location. This makes it possible to run guided EMDR sessions virtually while maintaining full control over session settings. Follow these steps to enable and use Remote Access.

Steps

  1. Open the Dharma Dr app
    Ensure your Tabs are turned on and connected via Bluetooth.
  2. Navigate to Remote Access
    From the home screen, tap Advanced Settings from home screen with 3 dots menu in upper right and select Remote Access and enable it first if not already.
  3. Generate pairing code and Connecting
    Tap the icon in the upper left of the app now that has two people and a wifi symbol between them.
  4. What to do depending on role:
    1. Therapist: The therapist will do the steps up to this point in their app, and generate a code for the user they are trying to control remotely.
    2. User/Client: The user will enter the code provided to them by the Therapist or controller of the Tabs for the session.
  5. Confirm connection
    Once connected, your therapist will be able to adjust speed, vibration, lights, and session settings in real time.

Troubleshooting

  • Code not working — Ensure the code is entered correctly and has not expired. Generate a new one if needed.
  • Therapist cannot connect — Verify both devices have an active internet connection. Try switching Wi-Fi or mobile data.
  • Connection drops — Keep your phone close to the Tabs and minimize other Bluetooth activity. Re-generate a new code if needed.

Tips & Best Practices

  • Always generate a new code for each session. Codes expire for security.
  • Use a secure channel (encrypted messaging, patient portal, etc.) when sharing access codes.
  • Confirm with your therapist that they have full control before starting the session.

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